Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you submit our contact or appointment request form, call our office, or communicate with us by email. This may include:

• Your name, phone number, and email address;
• The reason for your inquiry or appointment and any details you choose to share;
• Insurance and billing information you provide to verify benefits;
• Technical data collected automatically, such as your IP address, browser type, pages viewed, and the date and time of your visit.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule, confirm, or follow up on appointments;
• Provide dental care and administer treatment and billing;
• Verify insurance coverage and process payments;
• Improve our website, services, and patient experience;
• Comply with legal, regulatory, and professional obligations.

HIPAA & Protected Health Information

As a healthcare provider, ID Dental is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable California law. Protected Health Information (PHI) you share with us in the course of treatment is handled under our separate Notice of Privacy Practices, which governs how we may use and disclose your medical and dental records. Information submitted through our website contact forms is not a secure channel for sharing detailed medical information — please do not include sensitive health details in online forms or email. To discuss your care or records, please call our office.

Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. We may use analytics services (such as Google Analytics) to collect aggregated, non-identifying usage data that helps us improve our content and performance. You can disable cookies through your browser settings, though some features of the site may not function as intended.

Third-Party Services

We may use trusted third-party providers to operate our website, host data, process payments, send appointment reminders, or verify insurance benefits. These providers are permitted to use your information only as necessary to perform services on our behalf and are expected to protect it. Our website may also contain links to third-party sites; we are not responsible for the privacy practices of those sites and encourage you to review their policies.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal and recordkeeping requirements. California residents may have additional rights under California privacy laws. To exercise any of these rights, or to opt out of non-essential communications, please contact us using the information below.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children online. We do, of course, treat patients of all ages in our practice with the involvement of a parent or guardian.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

ID Dental Implant Center
3663 W 6th St STE 300, Los Angeles, CA 90020
Phone: (213) 352-1080
Email: IddentalLA@gmail.com